Carminat TomTom

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I have a 2010 Megane and quite some time ago my TomTom stopped working. It wont recognise the SD card and the dispaly now only shows a prompt to insert the SD card. As a result, I cant access the stereo/bluetooth or navigation menus.

There’s a help on TomTom website which suggests deleting a loopdir file and so forth, but this hasnt worked. Has anyone had this experience before? Any help appreciated.

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