Hands free problems?

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I have just bought a 2018 scenic, and initially the phone connection would drop in and out, but when it was connected a call could be made or received. Now, following the latest Apple update, the connection is perfect and never drops out, but is totally useless. If I answer or make a call, I cannot hear anyone on the other end, and they cannot hear me, even thought the call is connected and the seconds are counting by. Anyone else have the same issue?

Answered question
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Hello Shelley,

you didn’t tell me which system you have, but I assume you have R-LINK 2 since there are known issues between R-LINK 2 and the latest iPhones on the market. To fix the problem, you need to update your iOS version to 13.2, and that will solve any bluetooth issue with R-LINK 2.

Hope it helps,

Yann

Answered question