My Rlink went dark and didn’t work at all

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Hi Friends

Unfortunately, last night, while I was doing some setting and the phone was connected to the bluetooth, suddenly the phone rang and the Rlink monitor became black with a backlight. And did not back by pushing the power button for 15-30 seconds or removing the battery (-) pole for a half.

Now I can pair with bluetooth and play music but screen is like the image and reverse camera doesn’t work.

Access to the Renault Repair Center is also not possible soon. please help me.

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