R-Link Bluetooth Connection Issues

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Hello everyone – Just joined the forums and hoping that someone can help me out!

I bought my 2017 Megane Dynamique S-NAV a few months ago and i was using my iPhone 7 to play Spotify through the R-Link System and it worked perfectly and i could even make and receive phone calls.

I upgraded my phone to the iPhone XR but now whenever i try to play my Spotify through the R-Link system the play and pause buttons on the Spotify app change every half second as if something is stopping the music.

I have fully upgraded my R-Link system according to my VIN number from the Renault website, removed and reinstalled Spotify and even soft reset my iPhone but still no joy.

Any ideas?

R-Link software version – 2.2.19.300
IOS Version – 12.3.1

Answered question

The problem, it seemed, is an error in the Renault R-link2 firmware that do not allow iPhone users to stream music if there is no songs in the phones library (Music). You just need one song in your library then it will work.

The fastest way is to just buy a song in iTunes and then download it to the phone. It takes no more than a minute and your good to go. If you previously have bought an album etc then you may download for free again.

This is how it should look after you’ve fixed the issue – i just tried this and it solved the problem.

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I think that I have found the solution for this issue!

You just pull out the fuse for the R-link system and after a few seconds put it back again, this actually solves other problems as well, for example if the GPS loses the GPS-signal you just do the same.

  1. Hope that this will solve your issue, it worked for me.
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I agree with the fillysun ,but I haven’t use the converter that you recommend,I only use the Spotify Music Converter Tunelf which is good too,maybe next time I could try the one you recommend!

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Have you tried to get Spotify music as local files and then import them to your device to see whether it can work? If haven’t, you could seek help from the Spotify Playlist Converter and use it to download and convert Spotify music as local files and then transfer them to your device. Hope it will help.

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cormacboyle’s solution above worked for me – one song added to me i-phone library did the trick. To avoid subscribing to apple music just transfer one song from your computer to your i-phone music library. See here https://www.youtube.com/watch?v=qzAXbtw0S0U

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I can confirm having the same issue (spotify plays and pauses using bluetooth) with my iphone XR and megane 2018.

I have just updated the r-link’s system software and also updated the XR.. seems like the bug persists..

Any solution ?

Answered question