R-Link Bug Fix

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We have a Twingo with R-Link, but it has lost the clock. I called my local garage who asked if we had done an upgrade recently – which we haven’t.

The garage says that is the problem, but now it is impossible to fix ?

Is this true or is there a way to get the unit working again ?

Answered question
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Hello,

You should go to Renault EASY CONNECT to update your system :https://easyconnect.renault.co.uk/software-upgrade/r-link-evolution

  • Enter the VIN of your vehicle to confirm if it qualifies for the update and to unlock the button to download the software.
  • Download the update file to your computer.
  • Unzip and copy the update file to the root of an empty USB.
  • Start the engine and check that your R-LINK system is on.
  • IMPORTANT: Don’t turn off your R-LINK system. Leave your vehicle stationary with the engine running for the duration of the installation operation.
  • Insert the key into the USB port of your vehicle and follow the instructions on the screen.

The installation may take up to 20 minutes.

Once the system has restarted, BEFORE removing the USB stick, check the software version by following these steps:

  1. Click on “System”;
  2. Go to the 2nd page;
  3. Click on “Status and Information”;
  4. Click “Version Information”. Under the reference, “Application” you should have version 11.344.306.4886-8056

Let me know if it is OK for you. 🙂

Karina

Answered question