Radio will not turn off after update

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After doing the 6/4/19 R-Link update the radio will not switch off the TomTom icon is just repeating on screen.

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Hello,

Please try to do the actions below:

  • Stop the engine
  • Leave your vehicle and lock the doors (for electric vehicles: charging cable must be unplugged) until R-LINK shut down

This operation can take up to 40 minutes.

At next start of the vehicle, the update will be completed, and the system will be operational, as soon as GPS signal will be found 

Regards,

Karina

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