update R-Link 2 from version 2.2.17.803 to 2.2.19.30x fails

1.62K viewsUpgradeUpdate Error
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The r-link 2 toolbox indicates that system version 2.2.19.30x is available. After copying the files to a USB device and inserting the USB device into the car, the update fails with this message:

“You cannot install an old software version. Retaining current software version.”

How can I perform the update?

Answered question
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Hello Stevy,

Make sure that your USB device is properly formated in FAT32.

You can perform the software upgrade if you follow this link : https://easyconnect.renault.co.uk/software-upgrade/r-link2

Regards,

Yann

Posted new comment

Hi Yann,

I did all that, but unfortunately, the result is still the same. Any other suggestions?

Regards, Stevy