usb not connecting

766 viewsMultimedia SystemsR-link
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Im trying to do a R-LINK software update and after transferring the file onto a USB stick and inserting into the cars USB port,I’ve found out that the USB port is not connecting to any USB devices I try to connect. so therefore im unable to complete the update….any advice would be appreciated thanks.

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Put USB stick into computer

Wipe USB of all files by Formatting it to a FAT32 Format setting

Unzip the files onto it, do not have the zip file on it.

Plug into USB port in car

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