Chloe | Reputations

Chloe 120 Reputation
Posted an answer
MediaNav Evo – Android auto

Hello Nina, Unfortunately according to Android website, Android Auto is not available in your country : https://www.android.com/intl/fr_fr/auto/ Really sorry about the inconvenience. Best regards,...

9 January 2020 5
Posted an answer
what is the audio output power of LG LAN5200WR2 USED IN KWID

Hello, This information should be mentionned on the  car user manual. What version of Kwid do you own ? From which year ? Best regards, Chloé

9 January 2020 5
Posted an answer
Multimedia screen stopped being touch sensitive Renault Captur 2015 1.2

Hello Ahmed, This is most probably a mechanical issue, you should go to see you're Renault after-sale service or your mechanic. I hope it will help. Best regards, Chloé

9 January 2020 5
Posted an answer
Hoe lang duurt het voor je abo actief is

Hello Hoss, Unfortunatly I don't speak dutch but I think I understood your question and I can answer in English. You don't need to wait for Renault to activate anything, you can now connect your app,...

9 January 2020 5
Posted an answer
connect my samsung note 10+ with rlink2 on renault koleos 2019

Hello Sotiris, You can try to check the compatibility of your multimedia system and your phone with this simulator : https://easyconnect.renault.co.uk/phone-pairing Depending on your R-Link 2 version,...

19 December 2019 5
Posted an answer
Service indisponible sur page jaune et euronews

Hello Bubble, Je pense que toutes les applications ne sont pas disponibles sur votre R-LINK2, c'est pourquoi votre système en bloque certaines. En espérant avoir pu aidé. Bonne journée, Chloé

29 November 2019 5
Posted an answer
upgrade the maps

Hello Gabrielg, Here is the link that will help you updating your maps - assuming your system is R-LINK2 : https://easyconnect.renault.co.uk/pages/map-update/r-link2 However there is no way to be sure...

29 November 2019 5
Posted an answer
Tom Tom Live Traffic

Hello, TomTom Live is another service independant from yout Renault Multimedia system. You can try to find some help here : https://uk.support.tomtom.com/app/results/locale/en_GB Hope it helps. Best...

15 November 2019 5
Posted an answer
Map Update

Hello Darside, This would depend on your internet connection. The map available on the toolbox is the lastest. Hope it helps. Best regards, Chloé

15 November 2019 5
Posted an answer
My Roads app – removed from the store?

Hello CyboKid, In which country do you live ? Depending on the countries, the access to the My Renault Store is different. "My Roads" may not be available in your Renault Store but somewhere else. Best...

15 November 2019 5
Posted an answer
Pair two smartphones

Hello Anita, You cannot pair 2 smartphones at the same time but you can pair them one after another. Best, Chloé

15 November 2019 5
Posted an answer
Bluetooth issues. Can’t hear caller

Hello Zeddy50, What kind of multimedia system do you have on your Renault Traffic 2016 ? Best, Chloé

15 November 2019 5
Posted an answer
Lors d’un appel téléphonique ou la réception d’un sms, aucune sonnerie (Samsung Galaxy ou iPhone)

Bonjour Delvaux, Pouvez-vous me dire quel est le modèle de votre voiture et de votre système multimédia ? Avez-vous fait une mise à jour récemment ? Bonne journée, Chloé

15 November 2019 5
Posted an answer
TomTom network not connected

Hello KourtneyCarriage, What car do you own and when did you buy it ? What system is it exactly ? Maybe the unfunctionnal system needs an update or maybe the LIVE service has reached expiration. You...

7 November 2019 5
Posted an answer
CarPlay with iOS 13.x on R-Link 2 not working

Hello serro123, What version of R-Link do you have ? The engineer team is aware of the situation and is currently working on it. Best regards, Chloe

6 November 2019 5
Posted an answer
Android auto on madia

Hello, Here is the link to follow with instructions to update your Media Nav Evolution : https://renault.welcome.naviextras.com/ Hope this helps. Best regards, Chloe

6 November 2019 5
Posted an answer
iPhone 11 Pro Bluetooth Media Issues

Hello SQLGuru, The engineer team is currently working on the compatibility between R-Link 2 and iOS versions. You can find some help regarding Apple CarPlay following this link : https://easyconnect.renault.co.uk/help/r-link2?category=139...

6 November 2019 5
Posted an answer
Megane III – cable for brake caliper + missing DPF/FAP(?) hard particles filter or catalyzer

Hello Meganomammone, This forum is dedicated to issues related to your multimedia system, unfortunately we will not be able to help you. You can try to ask a mechanic or a renault after-sales service...

6 November 2019 5
Posted an answer
R Link2 Climate Control requests ‘Press Start’ button?

Hello, Does this issue occur when your car is running ? Or does it happen when the car is stopped ? You can check here if there is an update available : https://easyconnect.renault.co.uk/software-upgrade/r-link2...

31 October 2019 5
Posted an answer
Scenic center armrest wiring

Hello cHris, This forum is dedicated to easy-connect multimedia issues, unfortunately we will not be able to help you. You can try to contact an electrician or your mechanic, they may have an answer...

31 October 2019 5
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